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FAQ – Payment methods

How to integrate payment methods with ePay

Read on to see how you integrate various payment methods with ePay.

How do I add PayPal to my ePay account?

First you need a PayPal Business account. If you don’t have one, get one here.

Log in to your ePay administration. Go to Settings -> PayPay integration in the menu, and follow the on-site instructions.

How do I add MobilePay Online to my ePay account?

You need a merchant agreement with Bambora (former Euroline), Nets, Teller, or Clearhaus to offer payment via MobilePay Online. On your ePay administration under Settings -> MobilePay signup you can find prices and sign up for MobilePay Online.

When your acquirer has confirmed that you’re approved for MobilePay Online, we will add MobilePay Online on your account.

Put the parameter paymentcollection = 4 to open the payment window with the mobile payment solutions you’ve added. If you only want to show MobilePay, put the parameter paymenttype = 29. The payment window will redirect to MobilePay if MobilePay is your only mobile payment solution.

Please note that you have to add a logo to your payment window – if not added, MobilePay will not accept the payment (this is a requirement of Danske Bank's). You add a logo from your ePay administration under Settings -> Payment window.

MobilePay Online supports Dankort, Visa/Dankort, MasterCard, Maestro, Visa, and Visa Electron until further notice. Click here to read more about MobilePay Online (in Danish).
We recommend
Place the choice of payment method in the webshop and open the payment window with the chosen payment method (e.g. payment card or MobilePay Online). You might show a short text explaining that MobilePay Online doesn’t yet support Dankort or Visa/Dankort to notify your customer.

If a MobilePay user who hasn’t attached an international payment card tries to pay via MobilePay Online, she’ll see an error message in the MobilePay app.

How do I add NemPay as a payment method?

By default, NemPay is listed as a payment method in ePay’s payment window. If not, simply contact us and we will add it to your account. There is no extra charge.

How do I connect e-conomic to my ePay account?

ePay has a module for e-conomic which is easy to use. Find instructions on how to get started in our online guide here.

How do I link Klarna to my ePay account?

All you need is a Klarna account. When you’ve created your Klarna account, please send us the following information:

  • Your store ID (received from Klarna)
  • Your shared secret (received from Klarna)
  • Invoice delivery method - email, normal post or manual (self-print)
  • Which countries your agreement supports (choose between Denmark, Finland, Germany, Netherlands, Norway, and Sweden)
  • Whether Klarna's fee should be placed on your customer or not

Finally, please implement our invoice data.

Please notice: We recommend you capture your Klarna payments before shipping the goods.

Regarding partial capture and credit:
You can only capture/credit the full amount when you manage a Klarna payment through your e-commerce solution or your ePay administration.

To capture or refund a part of the amount, please go to your Klarna admin and make a partial capture, and contact us to adjust the amount in ePay.

How do I link SveaWebPay to my ePay account?

To link SveaWebPay to your ePay account, you need an account at SveaWebPay.  When you’ve created your account, you have to implement our invoice data.

How do I connect ViaBill to my ePay account?

This is easy. All you need to do is send your API key to us on support@epay.eu, and we’ll connect ViaBill to your account.

Subsequently, you process payments the way you normally do.

How do I link Ekspres Bank to my ePay account?

To link Ekspres Bank to your ePay account you must implement our invoice data.

Regarding refunding:
You must refund via Ekspres Bank and contact us to adjust the amount in ePay.